Privacy Policy

Effective Date: 01st November, 2025
Website: www.ticketntrip.com
Company Name: Ticket N Trip

At Ticket N Trip, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make a booking, or use any of our services. By using our website or services, you consent to the practices described in this policy.

1. Introduction

Ticket N Trip (“we,” “our,” “us”) operates as a full-service travel company providing domestic and international holiday packages, hotel bookings, flight reservations, visa assistance, cruises, car rentals, and customized travel services.
We value your trust and are dedicated to protecting your personal data and your right to privacy.

This Privacy Policy explains:

  • What information we collect from you
  • How we use, store, and share it
  • Your rights regarding your personal data

2. Information We Collect

We collect personal and non-personal information to deliver and improve our services.

2.1 Personal Information

When you contact us, make an enquiry, or book a service, we may collect:

  • Full Name
  • Email Address
  • Phone Number / Mobile Number
  • Postal Address
  • Date of Birth / Age / Gender (for travel booking and visa purposes)
  • Passport or Government ID details (if required for ticketing or visa processing)
  • Travel preferences and itinerary details
  • Payment details (credit/debit card, UPI, or bank info – processed securely)
  • Emergency contact details

2.2 Non-Personal Information

We automatically collect information that does not directly identify you, such as:

  • IP address
  • Browser type and operating system
  • Device type (mobile, desktop, tablet)
  • Date and time of visit
  • Pages visited and duration on the website
  • Referring website or search engine
  • Cookie and analytical tracking data

3. How We Collect Information

We collect your data through the following means:

  • When you fill out enquiry or booking forms on our website
  • When you subscribe to our newsletters or promotional offers
  • When you contact us via email, phone, or social media
  • Automatically through cookies, analytics tools, and web beacons
  • From third-party sources, such as travel suppliers or marketing partners, when required to complete your booking

4. Use of Your Information

We use your information for purposes directly related to your travel experience, including:

  1. Booking & Travel Services
    • To process reservations for flights, hotels, cruises, tours, or visas.
    • To provide travel documents, confirmations, or updates.
  2. Customer Support & Communication
    • To respond to your enquiries and requests efficiently.
    • To send booking confirmations, receipts, and invoices.
    • To notify you of changes, cancellations, or itinerary updates.
  3. Marketing & Promotions
    • To inform you about special offers, new destinations, and seasonal deals.
    • To personalize promotional messages and advertisements based on your preferences.
      (You can opt-out anytime.)
  4. Website Optimization & Analytics
    • To analyze user behavior and improve website functionality.
    • To ensure security, prevent fraud, and enhance user experience.
  5. Legal Compliance
    • To comply with government regulations, taxation, or immigration laws.
    • To cooperate with authorities in case of legal obligations or disputes.

5. Data Storage & Retention

  • Your data is stored securely on protected servers.
  • We retain your personal data only as long as necessary to fulfill the purposes mentioned above or as required by law.
  • After the retention period, your personal information is securely deleted or anonymized.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with:

6.1 Travel Partners & Service Providers

To fulfill your bookings, we may share limited information with:

  • Airlines, hotels, cruise lines, and car rental agencies
  • Destination management companies (DMCs)
  • Visa and insurance partners
  • Local tour operators and ground handling agents

All such partners are contractually obligated to protect your information and use it solely for providing services requested by you.

6.2 Technical & Marketing Service Providers

We may engage trusted third parties to manage:

  • Payment gateways
  • Email marketing and newsletters
  • Website hosting and analytics
  • Customer support software

6.3 Legal & Regulatory Authorities

We may disclose your information if:

  • Required by law, court order, or government request
  • Needed to prevent fraud, protect safety, or enforce our terms

7. Data Security

We use strong security practices to protect your data:

  • SSL encryption for all online transactions
  • Secure servers with restricted access
  • Regular malware scans and security audits
  • Limited employee access on a need-to-know basis

While we take every precaution, please note that no method of data transmission over the internet is completely secure.

8. Cookies Policy

Cookies are small data files stored on your device that help us enhance your browsing experience.

We use:

  • Essential cookies – for site functionality and navigation
  • Analytics cookies – for website performance and usage tracking
  • Advertising cookies – to display relevant promotions

You can control or delete cookies through your browser settings. However, disabling them may affect site functionality.

9. Your Rights

You have the following rights under data protection laws:

  • Access: Request a copy of your personal data held by us
  • Correction: Request corrections to inaccurate or outdated data
  • Deletion: Request erasure of your personal data (where legally applicable)
  • Restriction: Request limited processing of your information
  • Data Portability: Receive your data in a structured format
  • Opt-Out: Unsubscribe from marketing communications anytime

To exercise these rights, contact us at info@ticketntrip.com.

10. International Data Transfers

As a travel company, your information may be transferred to partners in other countries for booking purposes.
We ensure that all international transfers comply with applicable data protection regulations and that your data remains secure.

11. Children’s Privacy

We do not knowingly collect personal data from individuals under 18 years of age.
If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

12. Links to Third-Party Websites

Our website may contain links to third-party travel suppliers or affiliate partners.
Ticket N Trip is not responsible for the privacy practices or content of those websites.
We encourage you to review their Privacy Policies before providing any personal data.

13. Email Marketing & Communication Preferences

By providing your contact information, you consent to receiving occasional promotional emails or updates.
You can unsubscribe anytime using the “Unsubscribe” link at the bottom of our emails or by contacting us directly.

14. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.
Any revisions will be posted on this page with an updated “Effective Date.”
We encourage you to review this page regularly to stay informed.

15. Contact Us

If you have any questions, feedback, or concerns about this Privacy Policy or your data, please contact us:

Ticket N Trip
Email: info@ticketntrip.com
Website: www.ticketntrip.com
Address: L-9, Priya Complex, Airport Road, Hansol, Ahmedabad – 382475 Gujarat, India
Phone: [Insert contact number]

Your trust means everything to us.
At Ticket N Trip, we believe in transparency, responsibility, and your right to privacy.
We’re committed to making every journey safe, secure, and worry-free — both online and offline.